Dear Customer,
If you have any questions regarding products or services from Bank Fidelity Credit Union Global Financial & Exchange Securities or if you have any:

  • Information
  • Suggestion
  • Experience
  • Complaint

To improve our performance, Please fill the form below. Before you begin,please pay attention to these:

  • Each form sent to us will be given ID ticket number which will be displayed in our confirmation email after you hit the "submit" button.
  • In accordance to Bank United States Regulation No. 7/7/PBI/2005 concerning Resolution of

Customer Complaints, every complaints should be enclosed with a photocopy of identification, please use the attachment facility on the form below or sent it via fax at 061- 5299-7711 and state your ID ticket number.

  • To know your complaint status, please re-send your e-mail or contact Fidelity Credit Union Global Financial & Exchange Securities Call at 14000 by notifying your ID ticket number.
  • Never disclose your USER ID and PIN while giving information, suggestion or complaints, the Bank will never ask for your USER ID and PIN in any condition.
  • In case if you forget your Fidelity Credit Union Global Financial & Exchange Securities Internet USER ID & PIN, please inform your account number and the issuance branch office in "Nature of Problem" column,

Write us directly via contactus@fcuglobalfinancial.com or Fill the form below to get more information below and we will get back to you.

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